Get ready for school

Fall 2023 semester updates

The Campus Store team is here to help you get ready for your upcoming semester at MRU. This page includes important information about things you’ll need to arrange or purchase before school starts. If the information you are seeking is not included, please review the Campus Store FAQ before emailing us directly.

Textbooks

The Fall booklist will be available on August 17th. Once you are registered for your classes, your booklist will automatically populate in your Cougars Campus Store account. For instructions to view your personalized booklist, visit “Buy my books.” In some cases when viewing your personalized booklist, you may receive a “No Course Materials Required” notice in your search results. This means there are no texts required for this course.

If your texts are available, we encourage you to purchase them in advance. If you decide to purchase your textbooks online, look for Required and Optional texts. Required texts are mandatory to complete the course. Optional books are supplemental material recommended by the instructor.

You can wait until your first class or when you receive the class syllabus to buy your books, but remember that you do not need to wait to purchase all your textbooks at once. Note that used textbooks are in high demand and generally sell out quickly.

You may experience a short delay in downloading eBooks after your credit card is charged. Please allow 24 hours after completing an order before contacting the campus store.

Important dates

September 4 - Labour Day - Campus closure

September 5 - New student orientation & first day of Fall semester

September 6 - New student orientation

September 7 - First day of Fall semester classes

September 15 - Add/Drop date, last day to return Fall semester textbooks

See MRU's critical dates calendar for other important dates.

In-store shopping and in-store pick up

The Campus Store is open for in-person shopping and in-store pick up. Shipping options continue to be available for all orders. If you are only coming in to pick up an order, we recommend parking in Lot 2 and proceeding to the West Gate entrance.

All on campus pick-ups are available in the Cougars Campus Store. Please wait to receive a confirmation email that your order is complete and ready for pick up before coming to campus. Free on campus pick up is listed as a shipping option when placing orders online. Here's how it works:

Step 1: When you place your order online and select “on campus pick up” under shipping options, you will receive an initial email confirming that we’ve received your order.
Step 2: Once we have fulfilled your order, you will receive a second confirmation email notifying you that your order is ready for pick up. Please bring a piece of photo ID with you to pick up your order.
Step 3: When you arrive on campus, we recommend you park in Lot 2 near the West Gate entrance. Enter at the West Gate entrance and proceed down the stairs to the Cougars Campus Store on Main Street. Please have your order number and photo ID ready to show the representative upon pick up.

On campus pick up is available during store hours.

Online orders, fulfillment, and shipping

Orders can be placed online for home delivery.

Flat shipping rates before GST are as follows:

Canada: $10.00 CAD
USA: $14.95 CAD (applicable on all orders)
International:: $19.95 CAD (applicable on all orders)

Order fulfillment time varies depending on availability of supplies and quantity of orders. Orders will be processed within 1 to 3 business days. You will receive an email confirmation when your order is ready to ship. Please allow up to one week (seven business days) from the order date to the order arriving at your doorstep.

Returns

Returns are available in-store during regular Cougars Campus Store hours.

Textbooks must be in perfect condition to be eligible for a return. Textbooks wrapped in plastic must remain in the plastic. Fall textbooks are returnable up until the Add/Drop date on September 15th. Students making a textbook return by mail need to email campusstore@mtroyal.ca with proof of shipment by September 15th to confirm the return. Please note that the cost of return shipping is the responsibility of the buyer. Some exceptions apply for items arriving damaged or for incorrect orders.

Clothing must have tags attached and be unworn. All items must be in their original packaging if applicable. Original receipts are required for all returns. Please make a copy for your records. Please refer to our return policy for more information, including non-returnable items.

ONECard

The MRU ONECard is the official identification card for the Mount Royal University community. You will need to bring your ONECard with you anytime you are on campus to get building access. You do not need a ONECard if you are not coming to campus or to take advantage of any remote services, including those offered by the Cougars Campus Store.

For more information about ONECard, please view the ONECard information page.

U-Pass

For U-Pass program information, please visit the U-Pass FAQ. All U-Pass inquiries can be emailed to ONECard@mtroyal.ca.

Parking

For full details on parking, parking permits, and the payment process, visit the parking and transportation website.